Data Protection & Privacy
l9777's Privacy Policy — Your Data Is Our Responsibility
Every piece of your personal information on the l9777 platform is kept secure through SSL encryption and strict security measures.
Introduction & Purpose of This Policy
l9777 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how l9777 collects, uses, stores, and protects your personal information.
By using our website, app, or any of our services, you agree to the terms of this Policy. Please read it carefully. If you have any objections, please refrain from using our services and contact us at [email protected].
This Policy was last updated recently. l9777 reserves the right to change this Policy at any time. When changes take effect, we will post a notice on the platform.
What Information We Collect
l9777 collects various types of information to provide its services. The categories of information collected are described in detail below:
2.1 Personally Identifiable Information
When you register for an account or log in to l9777, we may collect the following information:
- Full name and date of birth (for age verification — our services are only for persons aged 21 or older)
- Email address and mobile number
- Information related to Mobile Financial Service (bKash, Nagad, Rocket) accounts
- National ID or valid identity document details (for verification purposes where applicable)
2.2 Transaction Information
During deposits and withdrawals, l9777 stores the necessary transaction information. This includes the payment method (bKash, Nagad, or Rocket), the time and amount of the transaction, and the transaction reference number.
2.3 Technical & Usage Information
When you use the l9777 website or app, certain technical information may be collected automatically:
- IP address and device type
- Browser type and version
- Website usage patterns and duration
- Information obtained from cookies and similar tracking technologies
- Your login time, session duration, and account activity
Purpose of Data Use
l9777 uses collected information only for the following legitimate purposes:
3.1 Account Management & Service Delivery
- Creating, verifying, and managing your account
- Processing transactions related to deposits, withdrawals, and bonuses
- Ensuring uninterrupted delivery of gaming and betting services
- Personalizing your service experience
3.2 Security & Fraud Prevention
We monitor account activity to protect all users. By identifying unusual transactions or suspicious activity, we work to prevent fraudulent actions. l9777 uses SSL encryption, which protects your information from unauthorized access by third parties.
3.3 Customer Support
When you seek assistance through 24/7 live chat or email, we store the necessary information to resolve your inquiry and to facilitate future communications.
3.4 Meeting Legal & Regulatory Obligations
We may use and retain necessary information to fulfill applicable legal obligations, resolve disputes, and enforce our agreements.
Data Disclosure & Third Parties
l9777 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Service Provider Partners
Trusted third-party service providers such as payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game suppliers may receive the minimum information necessary to deliver services. These partners are bound by the same commitment to maintaining privacy standards.
4.2 Legal Obligations
l9777 may be required by law to disclose information upon receipt of a valid order from a competent court or regulatory authority. In such cases, we will only provide information within the limits of what is legally required.
4.3 Business Restructuring
In the event of a business merger, acquisition, or other corporate change, your information may be transferred to the successor entity, and you will be notified in a timely manner.
Cookies & Tracking Technologies
The l9777 website uses cookies and similar technologies that improve your browsing experience and ensure website functionality.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions, security verification, and basic service functionality.
- Functional Cookies: Help remember your preferences, language, and other settings.
- Analytics Cookies: Used to understand website usage patterns and to improve services.
5.2 Cookie Controls
You can disable or delete cookies from your browser settings. Please note that disabling certain essential cookies may cause l9777's services to not function properly.
Data Protection & Security Measures
l9777 uses industry-standard security measures to protect your personal information. Our security framework includes:
- SSL Encryption: All data exchanged between your browser and our servers travels through encrypted channels.
- Access Controls: Only authorized personnel can access your information for specific, defined purposes.
- Data Minimization: We collect only the information genuinely necessary to provide our services.
- Regular Security Assessments: The security of our systems is reviewed on a regular basis.
- Firewall & Intrusion Detection: Advanced technology remains active to prevent unauthorized access.
Due to the inherent limitations of the internet, it is not possible to guarantee complete data security at 100%. However, l9777 is committed to protecting your information with every reasonable effort.
Data Retention Period
l9777 retains your personal information only for as long as necessary to fulfill the purposes described in this Policy, or for as long as required by legal obligations.
- Information for active accounts is retained for as long as the account remains open.
- Even after an account is closed, certain information may be retained up to the applicable legal limit for legal and regulatory purposes.
- Transaction records are retained in accordance with financial regulations.
- Once the need has passed, information is securely deleted or anonymized.
Your Rights & Controls
As a user of l9777, you have the following rights regarding your personal information:
8.1 Right of Access
You may request at any time to know what information l9777 holds about you and how it is being used. To make such a request, send an email to [email protected].
8.2 Right to Rectification
You have the right to request correction if the information in your profile is inaccurate or incomplete. In many cases, you can update your information directly from your account settings.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. Please note that some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
You may object to certain types of data processing, particularly in the case of marketing communications. Such requests will always be respected.
To exercise any of the above rights, contact us at [email protected] in Bengali or English. Our 24/7 support team will process your request as quickly as possible.
Protection of Minors
l9777 strictly prohibits its services for persons under the age of 21. We do not knowingly collect or store any information from minors.
If any user provides false information during age verification, their account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects that their minor child is using l9777, please contact [email protected] immediately.
Policy Changes & Updates
l9777 reserves the right to change or update this Privacy Policy as needed. For any significant changes, we will:
- Post a notice on the website
- Notify registered users by email (where applicable)
- State the update date at the top of the Policy
Continued use of l9777 services after a change will be considered acceptance of the revised Policy. If the new Policy is not acceptable to you, please stop using the services and contact us to close your account.
Have a question?
Privacy Contact
Contact Us
If you have any questions or concerns about your personal information or this Privacy Policy, please contact our support team.
Our 24/7 live chat and email support are available in both Bengali and English.
Support Email:
For players aged 21 and above only.